Website Disclaimer & Terms of Use

About Elderwell

Elderwell offers reflective AI-guided mentoring designed to help users think more clearly about personal, civic, and future-oriented questions.

The content and responses provided through Elderwell are intended for general informational and reflective purposes only. They are designed to support thought, perspective, and understanding, not to provide definitive answers or professional direction.

Not Professional Advice

Elderwell does not provide medical, psychological, psychiatric, therapeutic, legal, financial, or other professional advice.

Nothing on this website, or in any Elderwell mentor interaction, should be understood as a substitute for advice, diagnosis, treatment, or support from a qualified professional who is familiar with your personal circumstances.

If you are facing a serious health, mental health, legal, financial, or safety issue, you should seek assistance from an appropriately qualified professional or relevant emergency or crisis service.

Personal Responsibility

Any decisions or actions taken after using Elderwell remain the responsibility of the user.

Elderwell is intended to assist reflection and consideration. It does not make decisions for users, and users should exercise their own judgement in deciding whether and how to act on any ideas, perspectives, or information arising from their use of the service.

AI-Generated Content

Elderwell operates through the ChatGPT platform and relies on artificial intelligence to generate responses.

AI-generated content can sometimes be incomplete, inaccurate, outdated, or inappropriate to a user’s circumstances. While care has been taken in shaping the Elderwell mentors, no guarantee is given that responses will always be accurate, reliable, complete, or suitable for any particular purpose.

Users should independently evaluate any information provided and seek professional advice where appropriate.

Limitation of Liability

To the extent permitted by law, Elderwell, Marc Croker, and Marc Croker Pty Ltd exclude liability for any loss, damage, cost, claim, or expense arising directly or indirectly from the use of this website, the use of the Elderwell mentors, or reliance on any content, reflections, or responses provided through the service.

Nothing in this disclaimer excludes any rights or guarantees that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.

Third-Party Platform

Elderwell is delivered through the ChatGPT platform, which is operated by a third party.

Access to the mentors, platform settings, conversation storage, AI training controls, availability, and technical performance are subject to the terms, policies, and operation of that platform. Elderwell is not responsible for the operation, interruptions, changes, or policies of third-party services.

Users should review the relevant platform terms and privacy settings for the most current information.

Website Content

The content on this website is provided in good faith for general information about Elderwell and its purpose.

While reasonable care may be taken in preparing website content, no representation or warranty is made that the material on this website is complete, accurate, current, or free from error.

Content may be updated, changed, or removed at any time without notice.

Acceptable Use

You agree to use this website and the Elderwell mentors in a lawful and responsible way.

You must not use the website or mentors in a way that is unlawful, abusive, harmful, misleading, or intended to interfere with the operation of the service or the experience of other users.

Intellectual Property

Unless otherwise stated, the content of this website, including its written material, structure, and presentation, belongs to Marc Croker Pty Ltd and may not be reproduced, republished, or distributed without permission.

This does not claim ownership over the underlying ChatGPT platform or third-party services used to deliver Elderwell.

Changes to These Terms

These terms may be updated from time to time.

By continuing to use this website, you accept the terms as they appear on the website at the time of use.

Contact

If you have questions about this website or these terms, you may contact Elderwell through the contact details provided on this website.